YOUR TRUSTED MARKETING PARTNER

Your Brand, Our Expertise – Building Legacies Together.

WELCOME TO FRIENDS AND COMPANY

About Us

Let us help you tell your story in a way that resonates and brings your brand to life with a unified voice. At Friends and Company, it’s personal—your success is our success.

We deliver more than just innovative content, immersive events, and strategic support. We create experiences that drive connection, engagement, and measurable impact for your brand. Our approach ensures every project is tailored to meet your goals, with a keen eye on the results that matter most—whether that’s building community, increasing visibility, or driving sales.

Friends and Company is more than just a curator for Memphis-based brands—we’re a collective of passionate storytellers, master copywriters, event architects, and strategists who thrive on bringing local brands to life. We understand Memphis because we live it, breathe it, and embrace its culture daily. Our mission is to spotlight the soul of this city through carefully crafted experiences that connect deeply with your audience.

Why do we do it? Because we believe in the power of stories, experiences, and community. We’re here to help you shine because when Memphis businesses succeed, we all thrive.

#DOTHEWORK #FINISHTHEWORK

Our Mission:

At Friends and Company, our mission is to empower Memphis-based brands and legacy institutions with innovative, social-first communications, integrated strategies, and seamless event experiences. We strive to create a unified voice for our clients while upskilling digital natives in Memphis, equipping them with the tools to lead the future of marketing and business.

Our Vision:

We envision a thriving community of digitally skilled professionals in Memphis, driving impactful marketing strategies. As the leading partner in elevating communications and events, we’re committed to nurturing the next generation of marketing leaders.

Our Approach

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Our Approach 〰️

At Friends and Company, we pride ourselves on using advanced tools and technologies to deliver the best results for our clients. Transparency is key to our operations, and we want you to know exactly how we work to support your business.

We proudly use the sophistication of AI to support our clients’ fast-paced needs. We don’t rely solely on it; we blend technology with spontaneity and improvisation – professionals and technology, brains and computers. This innovative approach ensures we stay sharp and deliver the best results for our clients.
We are an Apple and Google company. This means we leverage the best of both worlds to ensure seamless operations and top-tier service delivery. Our team uses Apple devices for their reliability and performance, and we integrate Google’s powerful suite of tools for efficient collaboration and communication.
At Friends and Company, we operate in a virtual-first environment, enabling us to be agile and flexible in meeting our clients’ needs. This approach allows our team to work remotely from various locations while staying connected and productive.
In addition to our external tools, we have a robust internal technology stack that helps us support and streamline our business processes. This includes project management software, CRM systems, and other specialized tools tailored to enhance our workflow and productivity.
We believe in a collaborative and transparent work environment. Our use of advanced technology is designed to facilitate this, ensuring that our team can work efficiently and effectively, both internally and with our clients.

Our Services

We specialize in creating a unified brand voice through social-first communications. Our team crafts compelling content and engages with your audience across social media platforms, ensuring your brand stays relevant, authentic, and connected. We help you tell your story in a way that resonates and drives meaningful results.
From planning to execution, our Full Circle Event Experiences service handles every aspect of your event. We curate unforgettable moments that align with your brand’s story, managing everything from logistics to talent and labor. Our goal is to deliver seamless events that not only impress but also foster a sense of community and engagement.
Our Business Buddy Consulting service offers strategic guidance tailored to your business needs. We partner with you to navigate marketing challenges, refine your strategy, and provide expert insights to help your brand grow and thrive. Think of us as your go-to business partner, dedicated to elevating your operations and maximizing your impact.
Building and maintaining strong relationships with media outlets to secure positive coverage for your brand. We craft compelling stories, manage press releases, and facilitate media engagements to enhance your brand’s visibility and reputation.

Our Methodology

At Friends and Company, we see ourselves as an extension of your business, not a replacement. Even though we are an outside agency, our goal is to be so aligned with your internal company culture, initiatives, objectives, and priorities that we become one band, one sound.

We strive to work seamlessly with your team, ensuring that our efforts reflect your brand’s voice and values. Our role is to support and enhance your business, not take it over. By deeply understanding your business, we can provide the best possible service that complements your existing operations to amplify your success.

Our friendly, professional, collaborative, and easy-to-understand approach ensures that we not only meet your expectations but also help you achieve your goals through cohesive and integrated strategies.

White Glove Onboarding:

At Friends and Company, we believe that a successful partnership starts with a strong foundation of understanding and alignment. That’s why all of our services come with a 30-day white-glove onboarding support period. This initial phase is designed to ensure a seamless integration and to set the stage for a successful collaboration.

After the white glove onboarding period, we will assess your needs and develop Standard Operating Procedures (SOPs) specific to your account to determine the best way forward. Depending on your internal organization’s chain of command, we may continue to provide text message support at a monthly additional fee for a select group, ensuring efficient and effective communication.

30-Day Business Review

Additionally, we require a 30-day face-to-face, in-person meeting 30 days after the first payment. This meeting is crucial for us to ensure that we are fully aligned with your business goals, culture, and expectations. It provides an opportunity for both parties to evaluate the partnership and ensure that we are the right fit for each other.

We value transparency and honesty in our relationships. During this meeting, we will assess our working relationship. If either party feels the collaboration is not the right fit, we will respectfully and amicably part ways. Our goal is to provide the best possible service and support, and sometimes, that means recognizing when a partnership may not be mutually beneficial.

We are committed to your success, and we believe that clear communication and alignment are key to achieving it. Thank you for considering Friends and Company as your marketing and communications partner. We look forward to working together to achieve your business goals.

Communication Styles

At Friends and Company, we believe in creating seamless and effective communication channels to ensure the success of our partnership. To ensure effective collaboration, we recommend the following communication methods, listed below, in order of preference. By following these communication methods, we can maintain clear and efficient interactions, ensuring that our partnership is productive and aligned with your business objectives.

Emails: Best for detailed information, project updates, and documentation. They allow for clear, written communication that can be easily referenced.
Video Conferences (Google Meet): Ideal for face-to-face meetings. Useful for presentations, collaborative discussions, and visual demonstrations.
Telegram Communication: Useful for quick updates and coordination in a group setting. It provides a platform for both instant messaging and document sharing.
Phone Calls: Ideal for discussing complex issues, brainstorming sessions, and immediate feedback. Calls provide a personal touch and ensure clarity through real-time conversation.
Text Messages: Useful for quick, urgent updates and coordination. After onboarding, text message support can be continued for a select group at an additional fee.
In-Person: As Needed and Determined by our CEO and COO.

After the 30-day white-glove onboarding period, each client will receive a branded Friends and Company email address. This email will follow the format: businessname@withfriendsandcompany.com.

Key Benefits:

Direct Communication: This email address will route all communications to the internal resources assigned to your account, ensuring that your messages reach the right team members promptly.
Unified Team: It reinforces the idea that we are an extension of your business, working together towards your goals with a unified front.
Efficiency: Streamlined communication helps manage tasks efficiently and keep everyone on the same page.
Professionalism: Having a branded email address adds a layer of professionalism to our interactions, demonstrating our commitment to your business.

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